Candle Care

Improve the aroma, look and burn time of your candle a few small adjustments to your burning ritual.

Always trim your wick

Before lighting your candle (on every burn), trim the wick to approx. 5mm and remove all of the loose burnt pieces from the top.

This will prevent your wick forming a mushroom shape and producing excess soot build up inside your glass. It will also keep your candle burning evening and at the right rate to ensure the perfect fragrance bloom.

If your wick appears to be producing smoke at any time and isn’t in a draught, the wick may need trimming. Extinguish the flame, trim the wick and relight.

Always trim your wick

Candle safety

A burning candle will get hot. Always burn a candle at least 10cm away from flammable objects and surfaces.

Keep a burning candle away from drafts, open air vents, ceiling fans & open windows as this can make a candle burn more rapidly.

Always remember to keep out of children’s and pet’s reach and never leave a child or pet alone in a room with a burning candle.

Avoid moving a candle while it is burning or while the wax is liquid.

Candle safety

Spend time with your candle

Make sure that the first burn is approx. 3 hours minimum allowing the wax to melt to create a large pool towards the edge of the container.

If you don’t allow your candle to burn long enough to create a large wax pool, on every subsequent burn the wick might ‘tunnel’ down into the wax causing ongoing problems with lighting and burning evenly.

Spend time with your candle

Don't burn a candle for too long

Burning your candle for too long, can cause excesive heat build up inside the glass, and create soot. It is also a safety hazard.

Do not exceed the burn time mentioned on the box, and never leave a candle unattended.

Extinguish the flame when there is about 10mm wax is left, burning the candle too low is a safety hazard.

Don't burn a candle for too long

Cleaning your empty vessel

Once the candle has has been enjoyed fully, it leaves a functional and versatile glass to be used for a variety of things around the home.

To clean your empty candle vessel:

  • Place in freezer for two hours.
  • Remove the wick and hard wax with a rounded butter knife or similar.
  • Wash with warm soapy water and dry.

Suggested repurposing:

  • Layer with rocks, soil and herbs or a succulent. (The rocks in the base
    will allow water to drain).
  • Add a tea light and continue to use as a table decoration.
  • Fill with Himalayan rock salt and drip essential oils on top to
    create crystal potpourri.
  • Fill with your gem collection, makeup brushes or cotton buds.

Our naturals candle vessels are refillable, with candle wax refills. Pop a wax refill into your clean vessel to enjoy it over and over again.

Cleaning your empty vessel

Diffuser tips

Reed Diffusers are a simple and effective way to diffuse continuous fragrance throughout your room.

Removing the stopper

Before removing the stopper from the bottle, place it on a hard, flat surface such as a steel kitchen bench. DO NOT place it on any painted, delicate surface or wood as the contents can damage these surfaces.

Carefully remove the stopper from the bottle. This will be very tight to avoid leakage. We recommend using a tea towel to hold the bottle securely and wiggle the cap from side to side in an upwards motion and gently ease the stopper out of the bottle. Or lever it with using a knife or scissors with rounded ends.


Place the reed sticks into the bottle, and wipe any spillages, making sure the outside of the bottle is clean.

Removing the stopper

Add a coaster

To avoid damage, never place the diffuser directly on furniture use a coaster or diffuser plate. As you rotate your sticks, liquid may drip down the side of vessel onto surfaces so take care not to spill and wipe away fluid immediately with a wet cloth.

Keep your diffuser well out of reach from children and pets and away from
any naked flames.

Add a coaster

Adjust the strength

The aroma may take a few days to soak up the sticks and bloom. Often up to 48 hours. Rotate the sticks upside down once a week to help release the aroma.

Consider the size of the room you are fragrancing, and add more than one diffuser for a stronger scent.

Adjust the strength

Avoid drafts & direct sunlight

The strength of the aroma depends on many environmental aspects such as humidity, temperature, air flow, drafts and room size.

Avoid placing your diffuser close to windows or air conditioning units as these will speed up the diffusion time.

Avoid placing in direct sunlight.

Avoid drafts & direct sunlight